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Q: How can I change my email address?

A: Go to academicreview.com and log into your account. Once you have logged in, select the My Account tab in the menu to the left. Under Contact Information, click Edit to locate the option to change your email address.

Q: What’s a dashboard?

A: Your dashboard is the main landing page in Moodle that you will see after clicking the “View” button on your My Courses tab. Your dashboard will display all of the courses or exam prep materials in which you are currently enrolled, a countdown to your test date, and a breakdown of your most recent exam scores.

Q: I don’t see materials in my account. What do I do?

A: If you have previously purchased exam prep materials, your access to those materials may have expired. Please contact us at 1-800-225-3444 to extend your access.

Q: Where do I find my expiration date?

A: Expiration dates are located on the course level of your online program. Simply select the course you want to know the expiration date for on your dashboard or My courses dropdown. On the right-hand side of your course, you will see an enrollment tracker feature that counts down the number of days you have remaining in the course.

Q: How do I use the program I just bought?

A: If your package includes an assessment exam, start by completing that exam to get an overview of your strengths and weaknesses. If your package included coaching or you purchased add-on coaching, contact our Customer Support team to schedule your first session. If not, you should start working through your study volumes in conjunction with taking exams in Study Mode. Other materials can be supplemented where needed as you prepare for your exam. As you near your exam date, you should be completing exams in Test Mode exclusively.

Q: Can I see my exams if my materials have expired?

A: No. You will only have access to the exams previously taken if your account is active. They are not available if the access has expired.

Q: Can flashcards be printed?

A: Online flashcards are available online only and are not able to be printed. We do have printed flashcards available for purchase.

Q: How do I buy an extension for my online materials?

A: Extensions are available within your courses in your online learning program. Select the course you want to extend on your dashboard. In the course, there will be an extension option on the right-hand side of your screen. When you click on the extension option, you will be taken to a page to finish the extension purchase.

Last modified: Wednesday, 20 January 2021, 8:04 AM